This Acceptable Use Policy / Terms of Service (AUP/TOS) applies to all PNA Hosting web hosting customers and by extension, customers of PNA Hosting web hosting customers in the third party, as well as all others transiting or using PNA Hosting's network or resources. PNA Hosting reserves the right to modify this AUP/TOS at any time, effective upon public posting of the modified AUP/TOS at http://www.pnahosting.com/aup.php.
Please read this entire page!
Note: PNA Hosting has the right to discontinue service, or deny access to anyone who violates our Policies or the terms and conditions shown on this page without warning or prior notice. PNA Hosting customers have agreed to this and other Terms and Conditions by signing our Account Setup Form, or by using our service. If for any reason you do not agree with the Terms and Conditions or policies shown on this page, discontinue use of your account immediately and contact us.
Here is specific information on PNA Hosting's policy with respect to mass email mailings, multiple Usenet News postings and other mass unsolicited communications - these are all commonly known as SPAM.
The Internet user community does not welcome unsolicited email from any source. This "junk email" is commonly referred to as "SPAM". In addition to SPAM, multiple postings of the same information to many Usenet Newsgroups and advertising in most of the Usenet Newsgroups is also unwelcome.
If you are receiving SPAM, you may be able to set up filters on your email or news reader that will help to minimize the unwanted SPAM. PNA Hosting also provides you with Spam Assassin, which you can access and configure through your cPanel. Unfortunately, there is no way to totally eliminate SPAM technically, and the laws for junk email are only forming as of today. The best way to deal with SPAM is to simply delete the email or offending message and move on. Never retaliate against a SPAMMER destructively - this will only make the situation worse and your retaliation may be very illegal as it can cause damage to PNA Hosting networks and other networks or systems.
Specifically:
PNA Hosting does not allow our network resources to be used by anyone to email or mass-email, using PNA Hosting's mail servers, any user or groups of users, especially those that have not indicated a willingness to receive such mailings.
PNA Hosting does not allow our systems to be used for RELAY from non-PNA Hosting customers or networks.
PNA Hosting does not knowingly allow our systems to be used for any activity that is illegal.
PNA Hosting does not allow customers or other networks' connections to consume excessive resources from our systems.
PNA Hosting does not allow our customers to use other providers' mail servers to relay any type of email without the express consent of that provider.
Customer web sites cannot be used for mass emailing of any type using PNA Hosting's mail servers. Mass emailing is defined as the sending of any number of messages to random email addresses, or the running of any mailing list, except those expressly provided in your account, whether or not the list of recipients are willing to receive such mailings. If we find a violation of the above utilizing PNA Hosting's mail servers, PNA Hosting has the right to immediately suspend that customer's account without prior notice or warning.
General Policies
Censorship: PNA Hosting has a policy of no-censorship, either from or to our systems, UNLESS, the information transmitted is illegal or is clearly used for fraud.
User Transmitted Content: You are solely responsible for the information you publish over the Internet, either via email, Netnews, your personal web pages, or other service. You must not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy. You must not violate any law, statute, ordinance, or regulation. You must not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing. The information you transmit should not be obscene or illegal based upon any Federal, State or Local laws. The information you transmit must not intentionally contain viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
Resource Usage: No communications system has unlimited resources, and we expect you to act responsibly when consuming resources on our system. The Resource Usage policy applies to any and all PNA Hosting resources used by our Customers. Excessive concurrent processes or processes which continue after you have logged off are prohibited. If you consume excessive resources on our system we may suspend your access at any time without prior notice.
Usage: Using PNA Hosting's network to advertise, transmit, store, post, display, or otherwise encourage illegal activity is prohibited. PNA Hosting will cooperate fully with law enforcement agencies in these matters. PNA Hosting does not allow sites that contain pornographic material or sites that link to pornographic material. PNA Hosting does not permit spamming from our network.
Unlawful Usage: PNA Hosting's network of information services may only be used for lawful purposes. Transmission of any material in violation of any federal, state or local regulation is prohibited. This includes copyrighted material, material judged to be threatening or obscene, or material protected by trade secret.
Content of hosted websites: PNA Hosting has a policy of not knowingly hosting any web site that contains what is commonly referred to as "adult content". This includes but is not limited to content that depicts sexual situations, erotic images or content that encourages users to visit a site for commerce of such content. PNA Hosting reserves the right to deny service to anyone or any corporation based on our sole assessment that the content proposed or published violates our AUP. Further, PNA Hosting reserves the right to cancel or suspend any account, without notice, that we judge has violated our AUP in any fashion. PNA Hosting has concluded that "Children are Watching" and it is our responsibility to conduct business in a manner indicative of that statement.
Privacy: While every attempt is made to keep all information passing to and from our systems, and to and from our customers private, you must assume that any information that you transmit or receive may not be private. PNA Hosting does not monitor or record normal usage of our systems. However, PNA Hosting will fully cooperate with any authority in investigation of illegal activity and may turn over logs and records upon receipt of proper orders or subpoenas. The Electronic Communications Act of 1986, the Telecommunications Act of 1998, and the Digital Millenium Act contain important privacy and confidentiality information. For more information, please read the PNA Hosting Privacy Statement.
Selling of customer information: PNA Hosting does not and will not sell or transfer any information about our customer base to any third party for the purpose of using that information for marketing or direct sales. PNA Hosting does cooperate with other Internet and communications service providers and may release customer information to those parties in the event of security or credit-related problems.
Responsible Usage: We exercise no control over the content of the information passing through our systems; we only provide access. You must take responsibility for your actions on our system and the systems you access through us. You must comply with whatever rules or Acceptable Usage Policies that are appropriate for the systems you access. If you are offended by information you find on any system, it is your responsibility to avoid whatever you find offensive. You must take responsibility for the statements you make in email, chat, discussion forums, and Usenet newsgroups. If you violate any of PNA Hosting's usage policies or your actions, whether intentional or unintentional, endanger our systems or another network's systems from another provider, company or individual, PNA Hosting may suspend your access at any time, without prior notice. PNA Hosting management is the final and sole judge of whether any abuse or violations has occurred.
Enforcement: PNA Hosting reserves the right to assess charges up to $10,000 for willful violation of this Acceptable Use Policy. This fee is set to cover any and all administrative costs associated with corrective actions resulting from user's violation of this Acceptable Use Policy
PNA Hosting cooperates fully with local, state, and federal enforcement officials investigating unlawful behavior on our systems or the systems of others.
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